Raceway Lube Plus is an auto repair and service center located in Centennial, CO. Since 1995, our team of auto repair professionals has been providing superior repair services for all types of car troubles. We have extensive experience providing both major and minor repairs of just about everything under the hood – and even the things that aren’t! Anyone can fix your vehicle, but we know what it takes to give personal service.
Bob Garcia – Majority Owner, Operator
With his ready smile and friendly banter, it’s hard to believe that Bob is the driving force of the thriving Raceway business. But within minutes you can also see the sharp intellect of a businessman who knows exactly what he’s doing at every step. He created from scratch exactly the kind of operation he wanted, built on valuing his people and his customers and providing steady improvements to make his product and service superior in the marketplace.
Bob graduated from Arapahoe H.S., studied Business and Accounting at UNC, and graduated from USC in Applied Sciences and Automotive Technology. He came to Raceway just three days after graduation, and remembers the idealism of those early days: “We had nice, clean uniforms, great banners, everything ready … and just 3 customers!” He has since built the business from a simple oil change operation with 2 bays to a full-service auto repair shop with 8 bays and 11 employees, 4 who are also part owners in the business.
Bob knew from the start that “reputation was everything, and I wanted most of all for our customers to trust and rely on us,” he says. “I think we’ve done that here, because almost 90% of our customers are repeat or referral.”
Bob admits that they all “work long hours and make less money than a lot of our competition,” but he adds that “working with friends all day, and with second and third generation customers, knowing you’re providing a great service … that’s very satisfying.”
A committed Dad, Bob spends what little free time he has with his young son, and occasionally golfing and landscaping.
Steve – Manager, Service Writer
Mild-mannered and easy-going, Steve is the kind of guy who seems to give each person his undivided attention. He has a total customer focus, and feels like everyone at Raceway is part of a family, staff and customers alike. “This is not like some nameless corporation where managers and employees seem to change every month,” he says, “We have longevity here because we deal with customers on a personal level and it makes a difference.”
Steve graduated from USC, studying Applied Sciences and Automotive Technology. He’s been with Raceway almost from the start, and likes the “small town feeling” of this business. He says they work long hours, but it doesn’t feel like a job because “I am working with friends every day, from both sides.”
“It’s a great feeling to have your customer’s trust,” Steve says, “they put their vehicle in your hands, knowing we will do the right thing for them.” He believes this gives him and the staff a real sense of pride in what they do.
Several years ago, when Steve was battling a cancer diagnosis, he was very moved by the number of regular customers who heard about his situation and spontaneously came forward to help him and his family. “It’s something I’ll never forget,” he says, clearly touched by the outpouring of support. “Our customers are our neighbors and friends, many who are second generation now, and we always want to do our best for them.”
Brad – Manager, Auto Technician
With a natural affinity for auto mechanics, Brad readily admits that there is no work he’d rather be doing, despite the often-tough conditions. “It’s hot in summer and wind-tunnel cold in winter,” he says, smiling, “but I could never work in an office.” He can handle virtually any repair, but particularly enjoys tune-ups and maintenance.
Brad originally opened Raceway with his brother, Bob. He has worked in the auto repair business since 1992, with different shops in the early years. “This place is really different,” says Brad, “there’s a camaraderie here you just don’t see at other shops.” The staff is made up of family and long-term friendships, so they look out for each other and for the customers.
A dedicated dad, Brad spends most of his free time on his son’s competitive sports, going to the scheduled games and developing skills. He lives in the neighborhood, and knows many of Raceway’s long-term customers personally, watching their kids grow up and become customers, too.
Jake – Mechanic, Automotive Technician
An all-around outdoorsman, Jake carries his wiry frame efficiently, with no movement wasted. He does everything with fervor, whether it’s in the shop or out in the wild.
Jake studied Auto Mechanics at Arapahoe Community College, and loves the challenge of automotive diagnostics. Working on brakes is probably his favorite repair, but admits the best thing is “helping people out,” whether it’s fixing a troublesome problem, or scheduled maintenance. He likes the idea “of keeping America going.” He’s often the go-to guy for repairs on trailers and campers, so it brings him great satisfaction to help other outdoorsmen with their vehicles. “I like knowing I’m helping people get ready for a trip,” he says, “or even just making errands a little safer.”
Jake feels that he found his “niche in auto repair,” and he values the flexibility and loyalty found in the Raceway family.
Angie – Office Manager
Although most customers never meet or even see Angie, she helps to keep the business running smoothly in countless ways. She keeps the books and records, works with suppliers and vendors, and helps coordinate marketing efforts. As Bob’s sister, she’s also committed to the success of the business, and is always willing to do whatever it takes to get the job done.
Angie is the proud Mom of two adult daughters. In her free time, she enjoys attending her nephews sporting events, playing bingo and sewing “Angel Gowns” which are donated to area hospitals.
Automotive Technicians – Ben, Thomas, Jake, CJ, Matthew, Tyler & Bo
An important part of Raceway’s philosophy is to keep a quality staff of technicians who are committed to the business and to do the right thing for customers. And the best way to do this is to “grow your own techs” from a young age so you can nurture the best skills & qualities in them.
Our “Pit/Hood Crew” each got hired on during high school, and several are still with us while in college. It takes a long time to develop great Raceway employees, because “of course we mentor them through the technical aspects” says owner Bob Garcia, “but we also want them to learn about our company and the value of our reputation.” It’s often much better to teach the right way to do things from the start, and foster a real sense of quality and customer service.
Call Us Today
Feel free to call us with any questions you may have.